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OUR CLINIC

Location
PhysioMatters is located at 360 Orchard Road #10-07 International Building, 238869

Plenty of onsite parking at Yotel carpark and easy access. Map & Bookings

Hours of Operation
We are open Monday to Saturday from 8:45 am to 6:00 pm.
Clinic hours are flexible and we will accommodate where possible. Please call the clinic for further information.

Cost for Services for Danielle Barratt
Initial Consultation (up to 45 minutes) $215
Follow Consultation (up to 45 minutes) $195
Extended Consultation (60 minutes) $250
Clinic Visit (Sunday/PH) Standard Consult
ation & Treatment $300

Home Visit (up to 60 minutes) Consultation & Treatment $360 (inclusive of transportation costs)
Tele-Health (up to 45 minute blocks) $195
Physiotherapy Report for Medical or Insurance purposes $140


Cost for Services
 for Tay Tong Ying (Xan)
Initial/Follow Consultation (up to 60 minutes) $190
Home Visit (up to 60 minutes) - Consultation & Treatment $360 (inclusive of transportation costs)
Clinic Visit (Sunday/PH) Standard Consult
ation & Treatment $300
Tele-Health (up to 60 minute blocks)  $190
Physiotherapy R
eport for Medical or Insurance purposes $140


Payment accepted via cash, PayNow, credit cards. Payment on the day. 

You will receive a confirmation email at the time of booking, a reminder email 2 days before your appointment, and a WhatsApp message the day before your appointment. 

Cancellation Policy
We require 24 hours notice if you are unable to make your physiotherapy or Pilates appointment. It is common for us to have people on a waiting list, so please be kind to others and if you need to cancel or reschedule, do so early so that others may be offered the session. Thank you so much.

In the event of a late cancellation or non-attendance, the full consultation fee will apply. We are a busy clinic, so we run a very active cancellation list and we will always do our best to accommodate you.

What to Expect at Your First Consultation

The consultation typically involves a 10 minute chat to establish a detailed subjective history, outlining your reasons for seeking treatment, and identifying any goals for the sessions. This time also allows for an opportunity to discuss any past or impending surgeries or any other health concerns. Your physiotherapist will then follow on with a comprehensive physical objective assessment and treatment.

If you are seeking advice and treatment for bladder, bowel, pelvic girdle pain and or any other pelvic floor muscle dysfunction, your physiotherapist will conduct a routine pelvic floor muscle assessment. This will typically involve a model of the pelvis and the use of Real-Time Ultrasound Imagery (RTUS) to show you, your pelvic floor muscle function on screen and provide objective measures from which to base further assessment and treatments.

Subject to your objective findings and diagnosis, an internal assessment may be suggested. Internal assessments may involve a vaginal and or anal assessment. Any internal assessment will only ever be conducted with your full understanding of the procedure and with your verbal and written consent.

Sessions routinely are 45 minutes in duration unless an extended consultation is requested (when multiple treatment areas are involved) and are weekly and or longer apart, depending on your treatment needs. Alternatively, in ACUTE pain situations, 1-3 x sessions may be needed a week until your pain settles.

You are treated as an individual, with your own progressive treatment plan. All information is confidential, unless shared with your permission. As often a team approach with other allied health professionals, maybe the best approach for you.

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